Our Team

Our dedicated service team has more than 150 years of combined experience in our industry. We have developed a strong reputation for offering our clients the most affordable and flexible coverage possible. 

John Mayer

President & General Agent

John’s primary activities center around developing new marketing plans, strategies, and opportunities with statewide associations. Additionally, he maintains relationships with current association clients, carriers, and vendors.

614.527.6790

James Smith

Manager of Sales & Service

James joined the Agency in 2015 and brings over 20 years of sales and customer service experience in the Insurance Industry. As our Sales and Service Manager, James oversees Client Retention and New Business Development.

614.527.6760

Cara Mayer

Account Executive

Cara joined the Agency in 2018 and brought with her over 15 years of customer service experience in the Health Insurance Industry. As our Account Executive, Cara works directly with our clients and vendor partners on day-to-day service, consulting, and strategic account management.

614.527.6788

Cathie Brobst

Vice President

Cathie oversees the internal operations and consults on legal, finance, and marketing for the Agency.

614.527.6791

Shawna Daniels, ACS, AIAA

Director of Operations
& Human Resources

Shawna manages Human Resources, special projects, IT, Accounting, and is the HIPAA Information Security Officer.  

614.527.6793

Chad Klenk

Finance Administrator

Chad processes and records the payments received from the multiple insurance providers, handles accounts receivable and payable and prepares monthly commission payouts to the Agency’s partners.

614.527.6792

We are currently members of:

Better Business Bureau

• Columbus Association of Health Underwriters
• National Association of Health Underwriters

• Ohio Association of Health Underwriters

Ohio Chamber of Commerce

Ohio Council of Retail Merchants
• Ohio Farm Bureau Federation

• Ohio Society of Association Executives

Certifications:

• ACA Federal Marketplace Certified

• Certified Patient Protection Affordable Care Act (PPACA) Professionals

• Certified Self-Funding Professionals